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Terms

Terms and Conditions of Sale

These are the terms and conditions on which we supply our products to you.  Please read them carefully before you submit your order to us.

Who we are and how to contact us

We are Electric Pedals Ltd.

Our address for all correspondence is 15 Dunkirk Road, Southport, PR8 4QZ.

Our website is electricpedals.co.uk

You can send us an email at info@electricpedals.co.uk

Products may vary slightly from their pictures.

The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images

When you place an order

When you have placed an order with us, we will email you to confirm that we can supply the goods you have requested, and it is at this point that the contract between is formed.  We will provide you with an order number which should be quoted in all correspondence with us. 

All deliveries will need to be signed for.

If the delivery is not signed for and no one is able to receive your delivery then our courier will put a card through your door allowing you to re-book a delivery with the courier or allow you to pick up the order from the depot.

The product  will be returned to us if the courier unsuccessfully attempts to deliver the order to you on 3 occasions. (please confirm whether this happens after two attempts or three)

Electric Pedals reserves the right to charge a further shipping cost if the customer would like the order to be re sent after it has been returned to us following three failed deliveries.

Items returned to us by the courier will be added back into our stock and your account will be credited with the order total, minus the shipping costs and the fee that the courier charges us to deliver the good back to us. If you want the order re shipped you will have to create a new order.

Delays

We always endeavour to deliver goods within the time specified, but if there is a delay which is outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. If there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

If you gave us a deadline for delivery at the time of placing the order, and we have failed to meet this deadline, you may treat the contract as at an end and claim a full refund.

When you become responsible for the goods

The goods will be your responsibility from the time we deliver the products either to the address you gave us at the time you placed your order.